All sales are final on pre-owned devices. You may exchange your item within 14 days if it is defective in any way or doesn't meet your expectations. Any physical or water damage will void your 14 day exchange period.
All accessories are exchangeable within 30 days of purchase excluding physical or water damage.
If you choose to exchange the item for a more expensive item than the item you had originally purchased, then you would owe the difference in price. If you choose to exchange the item for a less expensive item than the one you had originally purchased, then you will receive a refund for the difference. Refunds will generally be given in cash/check unless within 48 hours of original purchase.
Repairs generally come with a Lifetime warranty. The lifetime warranty covers only the replaced part and is void in the case of water or physical damage. If the device has previous water damage, or has been worked on previously by anyone other than us, the warranty will not apply. Unless otherwise agreed upon, a deposit will be required at time of setting up the repair work if the required part is not in stock.
Thirty days after completion of any repairs, and after contacting or attempting to contact the customer several times, Cellphone Repair and Sales will assume ownership of the device to cover our investment in the repair. Also, any devices or accessories left with us for any other reason are subject to the same 30 day policy.
Promotional Items and Bundles
As a benefit to our customers, we occasionally offer savings with a purchase or enhanced savings on a bundle of items when they are purchased together.
When a promotional item is returned, the value of the promotional item is deducted from the refund amount. For instance, if you purchase a protective snap on case and get 50% off a car charger, the total value of the car charger would be subtracted from the refund.
Some items may be offered at discounted or special prices for various reasons. These may or may not void the exchange and/or repair policies.
Buy, Sell, or Trade virtually any device. Have an old phone? Want a new one? Bring in your old device for credit towards a new phone or tablet, also receive a discount on future repairs!
Monday: 10AM to 6PM
Tuesday: 10AM to 6PM
Wednesday: 10AM to 6PM
Thursday: 10AM to 6PM
Friday: 10AM to 6PM
Saturday: 10AM to 6PM